It is with great satisfaction that I write you this email to express my gratitude for the Cabal purchase experience.

1. Keeping to your promise. You set a timeline from beginning to end and it was met and honored despite having parts of the process not 100% in your control! You assured me that I would love the SRAM group set despite being a die-hard Shimano supporter and once again you came through big time!

2. Fluid process. From the moment I placed the order until it was shipped you kept me informed and made sure that communication flowed. This is a rare quality businesses have with their customers, so Kudos to you for that!